All shipments will automatically attract freight cost irrespective of total purchase amount. This freight cost will be calculated based on your delivery address and the total weight and volume of products in your basket. Please remember that this freight cost has a minimum charge no matter how small/tiny the product is in the basket and thus, in general the freight cost per product will be cheaper when multiple/numerous products are ordered in one basket.

The freight cost will be calculated based on the Australia Post freight calculator, however, we have the discretion and exclusive rights to choose and send your products by any courier we see fit.

Pick up of your order is not offered at this time, it may change in the future.

We endeavour to process your order within 24 hours of your online order. In a situation where there is an unavoidable delay in processing your order, you will be notified by email.

Please contact us for any other query. Thank you.